About Feedback Mechanical Technologies
Feedback Mechanical Technologies develops tools that improve equipment uptime across agriculture, construction, and industrial operations. Our core product, FeedbackAI, is a digital platform that standardizes how breakdown events are captured, communicated, and resolved across operators, dealerships, and OEMs.
Today, equipment service systems rely on fragmented communication, inconsistent reporting, and manual workflows that slow down repairs and inflate warranty administration time. FeedbackAI replaces that with a single, real-time data stream that captures the exact failure event at the operator level and delivers it instantly to the dealership and manufacturer.
Built from firsthand operational experience, FeedbackAI is designed for high-demand environments where every minute of uptime matters. The platform provides structured data, AI-assisted part identification, and workflow automation that helps all three sides of the service triangle move faster and make better decisions.
Our purpose is simple:
Measure machine uptime, quantify the breakdown cycle, and improve it over time at industry scale.
Corporate Mission
Our mission is to strengthen the mechanical and information feedback loops that keep equipment-based industries running. By giving operators a fast, accurate way to report breakdowns — and giving dealerships and OEMs real-time visibility into those events — we enable faster repairs, better parts planning, and more reliable service performance.
We believe that when operators, dealers, and manufacturers share the same data stream, equipment uptime becomes measurable, predictable, and improvable.
Brand and Social Mission | FeedbackAI
FeedbackAI is built on the principle that feedback drives system improvement.
The platform gives operators a streamlined way to communicate equipment issues the moment they occur. Dealerships and OEMs receive structured, real-time data that improves support workflows, warranty validation, and parts availability.
At its core, FeedbackAI supports the individuals who run the machines — reducing administrative burden, improving clarity, and enabling them to stay productive in demanding operational environments.
Partnerships
Feedback Mechanical Technologies collaborates with OEMs, dealership networks, fleets, producers, and industrial operators committed to improving service efficiency and equipment performance. We also welcome partnerships with organizations working in:
- AI and applied machine learning
- Robotics and automation
- Manufacturing systems
- Telematics and equipment data infrastructure
Our focus is to build long-term relationships with forward-thinking partners who want to streamline service operations, reduce downtime, and elevate machine performance across the sector.